Last updated: February 24, 2023
Introduction
Welcome to the Dreams Co® website at dreamsco.shop (the “Site”). This Site is operated by Dreams Co LLC (“Dreams Co,” “we,” “us” and/or “our”). We make the Site available to you subject to the following Terms and Conditions of Use (“Terms”).
PLEASE READ THE FOLLOWING TERMS CAREFULLY BEFORE USING THE SITE. BY ACCESSING OR USING THE SITE, YOU ARE ACCEPTING AND AGREEING TO THESE TERMS. IF YOU DO NOT AGREE TO ALL OF THE TERMS AND CONDITIONS SET FORTH BELOW, YOU MAY NOT ACCESS OR USE THE SITE.
Privacy Policy
Please refer to our Privacy Policy for information about how we collect, use and disclose information from our users.
Eligibility and Acceptable Use
The Site is intended solely for users who are 18 years of age or older. Any access to or use of the Site by anyone under 18 is unauthorized, unlicensed and in violation of these Terms. By accessing or using the Site you represent and warrant that you are 18 or older.
You agree to access and use the Site only for lawful purposes. You are solely responsible for the knowledge of and adherence to any and all laws, rules, and regulations pertaining to your use of the Site. You agree that you will not access or use the Site to:
- Publish, post, disseminate or display content that is unlawful, harmful, threatening, abusive, harassing, defamatory, libelous, invasive of another’s privacy, hateful or racially, ethnically or otherwise objectionable;
- Cause harm to minors;
- Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity;
- Intentionally distribute viruses, corrupted files, or any other technologies that may harm or interfere with the operation of the Site or any other person’s devices or computer systems;
- Harvest or collect personal information about other users of the Site;
- Violate any applicable laws or regulations; or
- Assist or permit any persons in engaging in any of the activities described above.
We reserve the right to terminate your access to the Site if you violate these Terms, as determined in our sole discretion.
Registration and Account Security
You may be given the opportunity to register via an online registration form to create an account on the Site. Dreams Co may reject, or require that you change, any user name, password or other information that you provide to us in registering. Your user name and password are for your personal use only and should be kept confidential; you are responsible for any use of your user name and password, and you agree to promptly notify us of any confidentiality breach or unauthorized use of your user name, password, or account.
User Content
Users may have the opportunity to publicly post reviews, photos, videos, comments and other information on the Site. Any content posted, displayed, transmitted or otherwise made available (collectively, “posted”) on the Site by a user is referred to as “User Content”.
You retain ownership of your User Content. However, by posting User Content, you grant Dreams Co a perpetual, worldwide, irrevocable, transferable, royalty-free license, with the right to sublicense, to use, copy, modify, create derivative works of, distribute, publicly display, publicly perform, reproduce, store, transmit and publish your User Content in connection with operating and providing the Site and related services to you and to other users.
You are solely responsible for all your User Content. You represent and warrant that you own all your User Content or have all rights necessary to grant us the license rights in your User Content under these Terms. You also represent and warrant that your User Content, and your use of such User Content as permitted under these Terms, does not and will not violate any intellectual property, proprietary, personal or other rights of any third party.
Dreams Co does not endorse or control User Content and, as such, we make no guarantee as to the accuracy, integrity or quality of User Content. You understand that by accessing and using the Site you may be exposed to User Content that is inaccurate, misleading or offensive. You agree that you must evaluate and make your own judgment about User Content.
You may find some User Content to be objectionable. Dreams Co assumes no responsibility or liability for any User Content, or for any loss or damage resulting from your use of User Content.
We have the right, but not the obligation, to monitor User Content. We have the right in our sole discretion and for any reason, without notice or liability to any user, to edit, refuse to post, remove or disable access to any User Content.
Content Ownership and Use Restrictions
The content on the Site, including without limitation, the text, documents, descriptions, products, software, graphics, photos, sounds, videos, interactive features, services and other content provided on the Site (collectively, the “Site Content”) is the property of Dreams Co and its licensors and suppliers.
The Site Content is protected by intellectual property laws. You agree not to copy, download, distribute, modify, publish, repost, reproduce, reuse, sell, transmit, use to create a derivative work or otherwise use for public or commercial purposes, Site Content without our express written permission.
To obtain permission for the types of uses listed above, please contact us at [email protected].
Sales Policies and Product Availability
Pricing and Sales Information. Dreams Co makes reasonable efforts to provide accurate pricing and sales information to customers. However, errors may occur. In the event of an error, we reserve the right to cancel or refuse to honor incorrect orders or orders where there is reason to believe that the pricing or sales information is inaccurate. In the event that a product is incorrectly priced or an incorrect sales price is displayed, we will have the right to refuse or cancel any orders for such product where the product’s correct price is higher than the price on the Site. If the product’s correct price is lower than the price on the Site, we will charge the lower amount and ship the product. If your payment method has already been charged for the product and your order is cancelled, we will issue a refund to you in the amount of the incorrect charge.
Product Availability. We make reasonable efforts to accurately display the availability of our products. However, items may become unavailable after you place your order. In this situation, we will attempt to notify you as soon as possible regarding product availability and potential delays. You may choose to wait for the item to come back in stock or cancel your order at any time.
Returns and Exchanges
We offer a 60-day return period for most items purchased from Dreams Co. There are some exceptions, including customized or personalized products, some bundles and sale items. You can review product listings at the time of purchase to determine if the item is returnable.
If you’d like to make a return or exchange, please visit our Returns Page to get started. You can also contact us at [email protected] if you have any questions about our returns and exchanges process.
When returning an item, it must be in original condition with original tags and labels still attached. Items that are worn, washed, damaged or missing tags cannot be returned or exchanged. You are responsible for shipping costs associated with returns. When we receive the return, we will process a refund to your original payment method.
Shipping Policies
Shipping Costs and Timing. Shipping costs and delivery timelines vary based on your location. You can review shipping options and costs at checkout. We make efforts to provide accurate shipping cost estimates and delivery timelines in good faith, but they are ultimately estimates.
Risk of Loss. Title to and risk of loss for products you purchase from Dreams Co transfers to you when we transfer possession of the products to a carrier.
Tracking Information. We will provide tracking information to you via email once your order has shipped. Occasionally, technical issues may prevent us from obtaining tracking information. If this happens, we will follow up with you by email as soon as tracking details become available.
Disclaimer of Warranties
THE SITE AND SITE CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE”. DREAMS CO DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. DREAMS CO DOES NOT WARRANT THAT THE SITE, SITE CONTENT OR OUR SERVICES WILL BE UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE, THE SITE CONTENT OR OUR SERVERS ARE FREE FROM VIRUSES OR OTHER HARMFUL CONDITIONS OR COMPONENTS.
Limitation of Liability
DREAMS CO WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, LOST PROFITS OR FOR BUSINESS INTERRUPTION ARISING OUT OF OR IN ANY WAY RELATED TO THE ACCESS OR USE OF THE SITE, THE SITE CONTENT OR OUR SERVICES. THIS LIMITATION APPLIES REGARDLESS OF THE FORM OR CAUSE OF ACTION, AND EVEN IF DREAMS CO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR IF SUCH DAMAGES WERE FORESEEABLE.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS.
Indemnification
You will indemnify, defend and hold harmless Dreams Co and our affiliates, directors, officers, employees, agents, contractors and partners from and against any third-party claims, demands, actions, suits, proceedings, losses, liabilities, damages, settlements, penalties, fines, costs and expenses (including reasonable attorney’s fees and other legal costs and expenses) arising out of or related to (a) your breach of any provision of these Terms; (b) your access to or use of the Site, Site Content or our services; (c) your User Content; and (d) your violation of any third-party rights.
Governing Law and Jurisdiction
The Terms and your access to and use of the Site will be governed by and construed in accordance with the laws of the State of New York, without resort to its conflict of law provisions. You agree that any action at law or in equity arising out of or relating to these Terms or your access or use of the Site will be filed only in the state or federal courts located in New York County, New York. You hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of these Terms.
Termination
Notwithstanding any provision contained in these Terms, we reserve the right, without notice and at our sole discretion, to terminate your right to access or use the Site at any time. You shall cease all use of and access to the Site immediately upon such termination. You agree that we will not be liable to you or to any third party for any claims or damages that may result from any termination.
Sections entitled “User Content”, “Disclaimer of Warranties”, “Limitation of Liability”, “Indemnification”, “Governing Law and Jurisdiction”, and “Termination” will survive any expiration or termination of your relationship with Dreams Co.
Changes to Terms
We may modify these Terms from time to time. If we decide to make material changes to the Terms, we will notify you by posting the updated Terms on the Site. As permitted by applicable law, by continuing to access or use the Site after we have posted modified Terms signifies your acceptance of the modifications. It is your responsibility to check these Terms from time to time for updates. If you do not agree to the amended Terms, you must immediately stop accessing and using our Site.
Contact Us
If you have any questions about the Site or these Terms, please contact us at:
Dreams Co LLC
[email protected]